Your confidence in how I handle and take care of your information is extremely important to me. This Privacy Policy explains the types of information I may collect about you and how I handle, store and keep your data safe. It also outlines your rights, how to contact me and how to make a complaint if you need to. 
 

Who I am 

Marie Shortland trading as Dyslexia Evaluations is a sole trader. I carry out diagnostic assessments and screening for the specific learning difficulty, dyslexia.  

My contact details are: marieshortland@dyseval.co.uk

Protecting your data

All personal information will be processed in accordance with the General Data Protection Regulations (GDPR), May 2018. These regulations require registration with the Information Commissioners Office (ICO). Marie Shortland is registered with the ICO. 

1. Types of information I collect and use

Most of the information I collect about you is necessary to provide the service you have asked for. This includes:

• Your name and where you live – to allow me to know what to call you and to send you information

• Email address and telephone numbers – to allow me to contact you

• Information about you and your child relevant to the assessment – for example details of why you are seeking an assessment, details of a disability or specific learning difficulty, details of health and development, details of support your child may have had in the past, assessment data, and notes written during and after assessment sessions or after other contact with you 

• Dates of meetings held with you

• Transaction information – for the purpose of receiving payment from you

• Website user information – for example if you use the contact form, your name, email address and any message submitted is stored just until I have responded to your enquiry, usually within 2 days. 

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2. Why I collect and use this information

 

• I have to collect or use the information you provide so I can enter into or carry out a contract with you. My legitimate interest is to provide you with services for the purpose of conducting an assessment for dyslexia and providing you with a report. 

• In order to process your sensitive information, you have given your consent after I provided all the relevant information. You have the right to withdraw your consent at any time.​

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3. How and when information is collected 

Information is collected to plan and provide an assessment for your child which you have requested. This is collected via email and questionnaire in advance of the assessment, and by phone, video call or face to face questioning during the assessment. Further clarification information by phone or email may be requested after the assessment date.

4. How collected data is stored and for how long

I store personal data for as long as it is needed to provide the services or for the period required to retain this information by applicable UK tax law (currently 6 years). Test papers and accompanying information with responses will be stored in a secure place within the Dyslexia Evaluations premises to allow for assessment and report writing. These will be shredded or deleted 12 months from the date of the assessment. The final report will be stored electronically and will be password encrypted for 6 years or until your child reaches 24 years of age, whichever is the longer.

5. Who I share your information with

I do not routinely share personal data with anyone unless there is a good reason to do so.

Once the assessment report is completed, a password protected copy will be emailed to you.  Email threads will be deleted regarding information provided for the assessment within 6 weeks of the assessment date.

It is unlikely, but it may be necessary to share test papers with the British Dyslexia Association as part of the Assessment Practicing Certificate Renewal Process. In this case, the information will be fully anonymised.

As you would expect, I will share personal information with law enforcement or other authorities if required by applicable law. I will not share your information with any other third party.

6. Accessing your personal information 

You are entitled to view, amend, or delete the personal information that is held about you. Please email your request to Marie Shortland at: marieshortland@dyseval.co.uk 

7. Your rights

 

• You have the right to ask for copies of your personal information. You can request other information such as details about where we get personal information from and who we share personal information with. There are some exemptions which means you may not receive all the information you ask for. 

• You have the right to ask us to correct or delete personal information you think is inaccurate or incomplete. 

• You have the right to ask us to limit how we can use your personal information.

• You have the right to object to the processing of your personal data

• You have the right to ask that we transfer the personal information you gave us to another organisation, or to you.

• You have the right to withdraw your consent at any time.

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If you make a request, I must respond to you without undue delay and in any event within one month.

To make a data protection rights request, please contact me using the contact details at the top of this privacy notice.

8. Keeping your personal information secure

I have appropriate security measures in place to prevent your data from being lost, used or accessed in an unauthorised way. I limit access to only those who need to know. Those processing your data will do so in an authorised manner and are subject to a duty of confidentiality.

9. How to complain

I hope I can resolve any query or concern you may raise about how I use your data. If you have any concerns, please contact me at marieshortland@dyseval.co.uk. 

Changes to this Privacy Notice 

This policy was written on 4.11.2025 and will be reviewed as required according to legislation set out by the ICO.